Om Astro is astrology based on mobile service by Om Tamil Calendar wherein you can get astrology based reports like the horoscope, birth chart, marriage matching, predictions etc.,

You will get your report within 2 working days.

Yes, you will get an email confirmation with a link to download your report in PDF format, which can be used to send in Whatsapp or email or you can take a printout to discuss with your Astrologer.

You cannot initiate online cancellation from your order history/log, so it is recommended to contact our Customer Support team for cancellation request or for any cancellation related questions/clarifications. Generally, we will be accepting your cancellation request if it is not processed. So kindly fill the details in the "Customer Support" from within 6 hours of your order placement.

We will process your cancellation request within 6 hours based on the business working hours and it will take 3 to 4 days for the refund.

Yes, its safe, because you are doing payment through CCAvenue secure payment gateway. App developers will not have access to the user's credit/debit card details through this payment process, so it safe & secure.

Some debit cards are enabled only for domestic use by default, it can be activated for International usage by approaching the Bank.

You are always welcome! Our Om Astro support email address omastro@omtamilcalendar.com our contact phone number is: 044 42148213 (call us during business hours 10:00 AM - 6:00 PM IST), our website: www.omtamilcalendar.com

The more accurate, it is better. There are a number of calculations which require precision up to the minute of the birth time. And around 20 kilometers for the place of birth is sufficient.

No

Om Tamil Calendar Android app was launched on 03rd December 2013, we are in this space for more than 5 years & servicing more than 20 Lakhs Tamil users.

Once you make your advance payment for the puja / homa, we will generate an order number and email you booking confirmation details. Two days before the puja / homa scheduled date, we will call and get update from you regarding the timing of the puja / homa and other details to make everything clear for successful completion for the puja / homa to bring positive energy to you & your family!

We recommend that you to make the booking at least 3 in advance. So that our executive will call & understand your requirements & plan accordingly.

Yes, you can pay the partial amount as token advance to confirm your booking. You can pay the balance amount by cash to our Priest directly after the puja / homa got completed.

Generally pujas are typically performed for 1:30+ hours, at the same time it also depends on the package selected for the pujas.

As soon as you book the puja by paying advance amount, you will be receiving a To-do List in your email in 48 hours, which will clearly mention all the required items like deepam, matchbox, puja bell, mats, bowls, trays etc you need to keep ready.

Our Priests will bring all the samagris like Coconuts, Kalash, Dhoop, samith sticks, Navdhanya, rice, dravyas, ghee, darba, Camphor etc., which is used in puja / homa.

No, you don’t need to pay any extra amount as dakshina as this will be already included in the package.

No, you don’t need to pay extra for the travel charges, but if the puja is very far and out of our service area limit, then you may need to pay the extra charge which you can ask with the customer support team while booking.

Most of the time our Pandits will be before the given time, but sometimes due to some unavoidable circumstances pandits will be a bit late but they will reach your place so you can be assured they will come.

Yes, you can do all of the above provided the change request is sent to us at least 72 hours prior to the scheduled Puja date and time. This will give us time to make the necessary changes needed without any issues and inconvenience. However, the above mentioned facilities are only provided subject to our ability and feasibility to undertake Puja on the rescheduled date. In case of any issue, please call our customer support number :
+91 90258 09914 to speak to our executives for the required assistance.

Unfortunately, once you book a Puja, the same cannot be cancelled as the process is set in motion almost instantaneously. You can however, change the date and details of the puja, provided the change request is sent to us at least 72 hours prior to the scheduled puja / homa date and time. Order once placed through the application or website or through any other medium may not be cancelled or refunded. However, under an exceptional circumstance, only wherein the we fails to deliver the service, then we will refund the entire amount charged from you, within 90 days. In case of any issue, please call our support number
+91 90258 09914 to speak to our executives for the required assistance.